CHIME’s Digital Health Most Wired List: TigerConnect Customers Set the Standard for Tech Innovation

CHIME’s Digital Health Most Wired List: TigerConnect Customers Set the Standard for Tech Innovation

CHIME’s Digital Health Most Wired List recognizes TigerConnect customers for demonstrating an exceptional record of leveraging health information technologies to advance a forward-thinking corporate strategy. As is a hot topic at ViVE 2024, leveraging technology benefits patients by improving the quality and efficiency of care delivery.

Rethinking Care Team Communication at Providence Saint John’s Health Center

Rethinking Care Team Communication at Providence Saint John’s Health Center

In a recent HIMSSCast episode, Dr. Russ Kino explores how integrating with TigerConnect helped Providence Saint John’s Health Center better manage care team communication and streamline workflows with text-based platforms. The integration of the TigerConnect Clinical Collaboration platform has not only streamlined communication but also positively impacted patient safety, satisfaction, and the hospital’s financial health.

Communication Technology’s Role in Breaking Through Clinical Workflow Challenges

Communication Technology’s Role in Breaking Through Clinical Workflow Challenges

Inefficient communication in healthcare often results in critical lapses, medical errors, and delays in patient care. Healthcare organizations can optimize their clinical workflows with automated clinical communication technology that connects care team members making it easy for care teams to access information, data, and alerts in real-time.

Beyond EHR Chat: The Case for a Dedicated Communication Solution

Beyond EHR Chat: The Case for a Dedicated Communication Solution

Your communication tools should power your clinical workflows, not hold them back. Since EHR chat is inherently limited in its capabilities and requires you to contract additional vendors to fill the gaps, it creates information silos that create friction in care delivery. With a CC&C, you can route consult requests, nurse call alerts, and other contextual notifications to the right care team member the moment they become available.

Improve HCAHPS Scores with Streamlined Communication Workflows

Improve HCAHPS Scores with Streamlined Communication Workflows

High HCAHPS scores are associated with better patient outcomes and lower readmission rates, contributing to a hospital’s reputation and financial success. The key to these high scores is cultivating a culture that emphasizes quality measures, including implementing streamlined communication workflows to enhance patient care.

Why EHR Communication Falls Short in Urgent Situations

Why EHR Communication Falls Short in Urgent Situations

EHR vendors advise against using EHR chat for urgent communications, and explicitly state that EHR chat should not be used for emergency communications. Care teams are only as fast as their communication tools allow them to be. To speed care delivery in an emergency, you need tools that go beyond clunky chat interfaces. A clinical communication and collabroation (CC&C) paltform helps hospitals achieve greater efficiency around critical response workflows (like code blue, sepsis, STEMIs, strokes, and critical labs) to ultimately deliver better care, faster.

The Cost of EHR Downtime

The Cost of EHR Downtime

Unplanned EHR downtimes in today’s digital healthcare setting are a painful reality that can severely impact patient safety, reputation, customer service, and trust. TigerConnect has 99.995% uptime, ensuring that care teams and support staff always have a reliable solution to support their workflows and keep communication flowing, even during scheduled or unscheduled EHR downtime.

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