TigerConnect Product, Solutions & Services

Collaborate Better with Healthcare’s Most Complete Product Suite

Coordinate care across teams and facilities with a full suite of collaboration products to accelerate care delivery.

A Complete Suite to Match Your Needs

SOLUTION

Clinical Collaboration Software Platform

Solve communication challenges with a single platform

Standardize communication and collaboration on a single, secure, integrated, cloud-native platform that streamlines workflows and makes teams more efficient.

  • Improve team communication across departments and facilities
  • Save time and steps with role-based communication
  • Ease the IT burden with cloud technology and easy management

SOLUTION

Alarm Management & Event Notification

Integrate with nurse call and alarms

Tie into EHR, nurse call, and physiological monitors to intelligently route context-rich clinical notifications to the appropriate caregiver.

  • Reduce alarm fatigue with intelligent alerts
  • Gain actionable insights from real-time analytics
  • Simplify admin complexity with easy-to-configure workflows and staff assignments

SOLUTION

Physician Scheduling

Build physician and provider schedules with ease

Save countless hours building and updating schedules with an easy-to-use, integrated, on-call scheduling solution. Use customizable templates, swap shifts directly, and assign slots equitably.

  • Add a convenient messaging layer to call schedules
  • Ensure schedule fairness with a customizable rules engine
  • Integrate with the EHR to block out patient scheduling during time off

SOLUTION

Patient Engagement

Engage patients without endless phone calls

Reach patients by text or video without endless phone calls. Simplify the experience for patients – no apps or logins to manage. Send appointment reminders, manage virtual visits, and update family during procedures.

  • Ensure care plan adherence before and after visits
  • Lower readmissions with frequent post-procedure follow-ups
  • Enhance EHR portal adoption with simple text invites

Security Controls

Security controls

The HITRUST CSF-certified TigerConnect solution protects sensitive patient information through robust encryption and security capabilities. TigerConnect exceeds the requirements set by the Joint Commission regarding HIPAA, providing organizations with full control over security policy enforcement and remote user management for compromised devices. MDM-compatible and backed by a $1 million dollar guarantee against HIPAA breaches, TigerConnect offers a host of configurable security settings.

Message Archiving​

Retain searchable, archived copies of outgoing messages for discovery purposes. TigerConnect or client-hosted options.

Self-Destructing Messages

Limit the risk of breaches with messages that automatically and permanently delete after a maximum of 30 days (unless archived).

Device-Level Protections

Take security to the next level with fingerprint and face ID capabilities to further protect access to the app and sensitive patient information.

Mobile PIN Locks

Add a layer of security with enforceable PIN locks set by administrators with timeouts ranging from one minute to four hours.

Remote User Lockout

Protect against lost or stolen devices with remote lockout capabilities. Revoke access for former employees with just a few clicks.

Administrative Controls

TigerConnect provides a full-featured administrative console supporting user onboarding and management, roles configuration, premium feature enablement, trend-tracking, and security policy enforcement. The administrative console is accessible from within the TigerConnect Web Messenger or Desktop app, and admin rights are assigned and controlled by the organization.

User Management

Cloud-based architecture makes it easy to quickly add or remove users. Support for LDAP/Active Directory and .csv uploads saves time and gets users up and running fast.

Broadcast Messaging Configuration

Send mass notifications to specific teams, departments, or the whole organization using groups set up and managed by IT.

Authentication (SAML)

Federate user credentials across applications while keeping logins secure and verified behind the firewall for stronger security and faster logins.

Automated & Customizable Welcome Email

Help new users get up and running fast with a customizable welcome email featuring your organization’s logo plus any special instructions.

Achieve Real ROI

TigerConnect integrates with your hospital systems to break down information silos and push patient data to care teams the moment it becomes available.

“We wanted to make sure we were getting the right information to the right people at the right times. TigerConnect enabled quick notifications, updates, and patient needs are addressed promptly.”

Catherine Sapp, BSN, RN, Executive Director, Avita Home Health & Hospice

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Named Leader in HIPAA Compliance by G2

Read Reviews by Real Customers

See why TigerConnect is top rated in clinical communication & collaboration software by G2.

Additional Resources